What if I do not have a bank account?

We can only proceed with reimbursements to bank accounts.

If you do not have a bank account, we kindly ask you to complete the form with the account of a trusted third party to receive the money for you.

IMPORTANT: Please make sure that the third party of your choice is someone you trust. dLocal will in no way be held responsible if you complete the form with the bank details of a person who does not get the money to you.

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  If the form gives an error, verify that you are entering the IBAN (International Bank Account Number) correctly.

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  For credit card payments: 3 business days (usually, it will appear as credit on your next invoice). For cash payments or bank transfers: 5 business days since we receive the bank account details. You can find your transaction immediately by using our ...

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  If you paid with credit card and the payment has been approved, you must contact the merchant to request a refund. Once the merchant issues the refund you will see the funds credited to your account. If you used any other payment method, you should ...

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  Registration with dLocal is done automatically when you use a payment method on a web site connected with our company, which processes payments for many different online merchants. If you wish to verify your account, please click on the button below ...

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  The maximum period for receiving a cash payment or bank transfer refund is 5 working days. If this period has already passed, it may have been cancelled due to either one of these reasons: The data we receive to make the refund is incorrect. The bank ...