Payments
All the information about how to make a payment through dLocal, confirmation timeframes, or if there is an inconvenience.
Purchases
Find frequent questions related to products and/or services provided by merchants that processes payments through dLocal.
Refunds
This section features information about the processing of authorized refunds by the merchants, reimbursement timeframes, cancellations, and more.
Account validation
Get to know information about the required documentation and the steps to enable and change data on your account.
Partners
Frequent questions about the merchants that work with us like Tiendamia, SHEIN, Facebook, Booking, Uber, Banggood, Godaddy, Crunchyroll y Wikimedia.