What is the link of Refund form?
This is a form requesting bank details in order to make a refund.
You access it by clicking on a link through an automatic email sent when you have a refund. You will receive the link through the email address you registered at the time of purchase.
IMPORTANT
- The form is effective only for methods other than credit or debit cards.
- Once the link is received, you have 7 days to fill out the form. After that period the refund expires on dLocal's side.
- Once expired, you will have to contact the seller to request your refund again.
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How can I access my refund?
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Sending the email with the link may take up to 24 hours, so you will likely receive it within this period. If more than 24 hours have passed, please contact us so that we can help you, as it is possible that your email may have been incorrectly ...Refund Colombia
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It is recommended to contact the site where the purchase was made so that they can provide you with a solution to your refund.Why am I getting an error when I try to submit the form? - Peru
If the form returns an error, check that you are entering the CCI (Interbank Account Code) correctly.