How do I track my purchase?

How do I track my purchase?

Depending on your purchase's status, you can track it the following ways:
  • If your order is Processing: from the "My orders" section
  • If your order is Shipped: from the tracking link sent to you via email by Banggood. 
For more details, please click here.

    • Related Articles

    • How do I track my order?

      To track your order, please follow these steps: Enter SHEIN on your mobile device or computer. Go to your profile on “Me” Go to “Sent” in the section “My orders” You will be able to see your orders, so to check their status, click on “Track” There ...

    • I need a refund for my purchase

      We can only make customer refunds when the merchant requests us to do so. Therefore, you should contact the merchant's support team so that they can request an authorize a refund in your favor. Remember: You can only request refunds for purchases ...

    • I need a refund for my purchase

      We can only process customer refunds when the merchant requests us to do so. Therefore, you should contact the merchant's support team so that they can request an authorize a refund in your favor. Remember: You can only request refunds for purchases ...

    • The seller cancelled my purchase. What am I supposed to do?

      If you paid with credit card and the payment has been approved, you must contact the merchant to request a refund. Once the merchant issues the refund you will see the funds credited to your account. If you used any other payment method, you should ...

    • What happens if I receive an error that says "exceeded purchase limit"?

      Try to request payments with smaller amounts, as the daily limit is $1,000 (1,000 U.S. dollars) and the monthly limit is $3,000 (3,000 U.S. dollars). Additionally, if there is any deposit/payment request pending, these may also interfere with the ...