I didn't get the PIN code to finalize my deposit

I didn't get the PIN code to finalize my deposit

If you do not receive the PIN code, please choose the option "I did not receive the PIN code" on the same page where it was requested.
The system will open a new window and if there is any divergence in the registered phone number, you can change it and click "receive code" to resend it to the correct number.

    • Related Articles

    • I paid and I haven't received the signal code yet

      You should be able to receive the signal code and any other details of the services and products you purchased directly from the support team of the website on which you made the purchase. Usually these details are sent to you via email, so we ...

    • Why am I getting an error when I try to submit the form? - Mexico / CLABE

      Which CLABE do I have to enter? When filling out the form you will find a space to insert the CLABE. This is not a code or password, but a series of 18 numbers assigned to each bank account by your bank, in order to provide greater security for ...

    • How do I get my tracking number?

      dLocal is only an intermediary that processes payments from customers to merchants. We don't have access to their products or their shipping status, so it is best for you to contact the merchant support team directly to request the tracking number. ...

    • Why am I getting an error when I try to submit the form? - Peru

      If the form returns an error, check that you are entering the CCI (Interbank Account Code) correctly.

    • What if I do not have a bank account?

      We can only proceed with reimbursements to bank accounts. If you do not have a bank account, we kindly ask you to complete the form with the account of a trusted third party to receive the money for you. IMPORTANT: Please make sure that the third ...