How long will it take to receive my refund from SHEIN?
To receive a refund from SHEIN, you need to return the items you do not want. Once SHEIN receives it, they will verify its conditions, which could take between 25 to 30 business days. After the verification process, SHEIN will authorize the refund and this process could take about 5 more business days.
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How long does it take to process my refund?
For credit card payments: 3 business days (usually, it will appear as credit on your next invoice). For cash payments or bank transfers: 5 business days since we receive the bank account details. You can find your transaction immediately by using our ...
How does the credit card refund work?
If you have made your purchase using your credit card, the refund will be added automatically to that same card you have used. Once your refund has been authorized by SHEIN, please keep in mind that it may take up to 15 business days until you can ...
What is the link of Refund form?
This is a form requesting bank details in order to make a refund. You access it by clicking on a link through an automatic email sent when you have a refund. You will receive the link through the email address you registered at the time of purchase. ...
How can I access my refund?
If case of a refund, you will receive an email containing a link to access the form where you can enter your bank details. If you have not received the email requesting data of your refund, you should contact the purchase's website directly. We ...
I never received the link to process my refund
Sending the email with the link may take up to 24 hours, so you will likely receive it within this period. If more than 24 hours have passed, please contact us so that we can help you, as it is possible that your email may have been incorrectly ...