How do I fix an error in my personal data when I try to make a payment?

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• Why am I getting an error when I try to submit the form? - Chile

  Depending on the bank corresponding to the bank account inserted, you will have to provide the ID or RUT number. In case you receive this error, we suggest you try with both data to successfully complete the reimbursement process.

• How to find my payment with the transaction lookup portal?

  After you make your purchase in a website, you can check your payment’s status in our transaction lookup portal following these few steps: How to see my payment’s status? Access the portal and type your email address associated with the transaction. ...

• I never received a refund of my cash payment. What should I do?

  The maximum period for receiving a cash payment or bank transfer refund is 5 working days. If this period has already passed, it may have been cancelled due to either one of these reasons: The data we receive to make the refund is incorrect. The bank ...

• I never received a refund of my cash payment. What should I do?

  The maximum period for receiving a cash payment or bank transfer refund is 5 working days. If this period has already passed, it may have been cancelled due to one of these reasons: The data we receive to make the refund is incorrect. The bank did ...

• Why am I getting an error when I try to submit the form? - Peru

  If the form returns an error, check that you are entering the CCI (Interbank Account Code) correctly.