Registration with dLocal is done automatically when you use a payment method on a web site connected with our company, which processes payments for many different online merchants. If you wish to verify your account, please send us the ID and a proof of address in this form.
You have three options:
- 1.Check your internet connection: On many occasions the error is due to a bad internet connection and is solved simply by checking the Wi-Fi, 3G or 4G connection.
- 3.Cancel your dLocal account: In case the error persists even if your dLocal account is verified (option 2), send us a request to cancel your d-Local account to the email [email protected]. Cancelling this account does not influence your account on the platform you use.
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